Associated Memorial Health Center Assignment Example | Topics and Well Written Essays - 1250 words

Associated Memorial Health Center - Assignment Example HR training and development responsibilities that address the problems in the case study include: AMHC HR should be involved in finding ways that will enable staff to enhance their career growth and development. Therefore, this HR responsibility will assist in solving the retention issues especially turnover rate in the organization. Most of the retention issue arises due to the high turnover rate of current staffs in the AMHC. There is also poor communication between staff and supervisors in the organization and late performance reviews and lack of promotional opportunities. These problems lead to high staff complaints. Therefore, AMHC should address the communication issues through proper training of both staff and supervisors. They need to be trained on the importance of the communication. HR managers should address the issues of performance reviews immediately. Staff needs to be trained to enhance opportunities of getting promoted in the organization. Proper training through leadership and management programs give staff opportunities of being promoted. HR should design training and development programs that change the behavior of staffs towards patients. Some of the issues that can be addressed include inattentiveness to patients by staff, rude behavior towards patients and patients waiting for long without getting any assistance. This behavior can be changed and the only way is to train the staff importance of providing clinical services efficiently.